Privacy Policy
Last Updated: 17 January 2025
Introduction
Welcome to Dowork Technologies, Inc. (“Dowork,” “we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the “Services”).
Information We Collect
Personal Information: When you sign up or use our Services, we may collect personal information such as your name, company name, email address, phone number, and billing details.
Call Data: As part of our Voice AI solution, we may record, transcribe, and store call audio, transcripts, caller IDs, and related call metadata.
Usage Data: We collect information about how you access and use our Services, including IP addresses, browser details, device information, and usage logs.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, understand user behavior, and provide tailored content.
How We Use Your Information
To Provide Services: Operate, maintain, and improve our Services, including handling calls, qualifying leads, and delivering analytics.
Integrations: Enable seamless connections with third-party call tracking systems, lead management platforms, and other tools you choose.
Compliance & Security: Ensure FCC compliance, protect data privacy, and maintain secure operations.
Analytics & Improvements: Analyze usage patterns, improve performance, and optimize user experience.
Communications: Respond to inquiries and send updates about features, promotions, and events.
Disclosure of Your Information
Service Providers: We share information with trusted vendors assisting with operations (e.g., hosting, analytics, payment processing).
Legal Requirements: We may disclose information to comply with legal obligations or protect our rights, privacy, safety, or property.
Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Data Security
We use industry-standard security measures to safeguard your information. While we strive to protect your data, no security measure is infallible.
6. Data Retention
We retain your information as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce our agreements.
7. Your Choices
You may update or correct personal information by contacting us. You can also request deletion of your data, subject to legal and contractual limitations. You may opt out of certain communications at any time.
8. International Data Transfers
If you access our Services outside the United States, your information may be processed and stored in the U.S. or other countries with different data protection laws.
9. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated version on our website and updating the “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Dowork Technologies, Inc.
550 N Brand Blvd, 20th Floor
Glendale, California, 91203
Email: support@dowork.ai
